kaigou: this is what I do, darling (3 walmart the unsleeping evil)
[personal profile] kaigou
I took my 3-yr old camcorder to Fry's yesterday, in an attempt to find out a) what sim-card to use, b) whether I could record for longer with card or mini-dv, and c) what kind of security/exterior cameras they have.

Actual conversation.

Me: *holding up camcorder* I'd like to find out--
Clerk #1: We don't sell that camera.
Me: --what---wait, what?
Clerk #1: We don't sell that camera.
Me: *mildly annoyed* I would certainly hope not.
Clerk #1: *smug look goes away* Hunh?
Me: I've already purchased it once. I have no interest in a second one.
Clerk #1: *blank stare*
Me: Now that we've gotten that out of the way, I'd like to know what kind of card it uses.
Clerk #1: I don't think we sell it.
Me: You don't sell SD cards?
Clerk #1: Not for that camera.
Me: This particular camera, or Canons in general?
Clerk #1: We don't sell that camera.
Me: *really annoyed by now* Yes, I believe we established that point. Is there someone here who's not obsessed with your current inventory stats?
Clerk #1: *blank stare*
Me: I want to talk to SOMEONE ELSE.
Clerk #1: *looks confused*
Me: Who knows about SD CARDS.
Clerk #1: *starts to frown*
Me: How about a Canon person? Do you have anyone here who knows Canons?
Clerk #1: *brightens* Oh, yeah, ask that guy over there (two aisles away). He can help you.

I wander over to Clerk #2, who looks like he's jotting something down, and when he looks up, I open my mouth, and he turns around and wanders off. Wow. I thought only waiters had that art mastered so perfectly. I follow after him, and he stops and helps two other people, and for all intents is utterly oblivious to me standing there. Finally I step up and get in his face before he can pivot and head for a third person.

Me: I'd like to know what kind of card this camera uses.
Clerk #2: *polite smile* An SD card.
Me: Could you point out the specific card?
Clerk #2: They're over here. *leads me to display of SDHC cards* It should be one of these.
Me: Okay. They don't look all the same. Which one should I use?
Clerk #2: I think this one.
Me: *annoyance returning* You think?
Clerk #2: *oblivious* Let me see... I think this one'll work.
Me: *studies package* What's this extra teeny card do?
Clerk #2: I think that's an adapter. You put the big one in, and I think the little one goes in with it.
Me: *gritting teeth* You think the little one goes with it.
Clerk #2: *cheerful* Yep! That should work.
Me: You expect me to spend forty-something-dollars on something you think goes with this camera?
Clerk #2: *suddenly stern* Ma'am, I don't set the prices.

I just stare at him for a bit, and decide to write off the camcorder half of the project as a complete failure, and leave before my blood pressure spikes even further. So I head to the electronic components section, to see what they've got in outdoor security cameras. While meandering in that direction, I try to replace the mini-dv back into the camcorder, but I can't get it to go. I turn camera on, then off, fiddle with it, and finally give up and present it to Clerk #3, asking if he can show me what I'm missing. He gets the card in, twitches the door just so, and the dv-holder thing slides shut.

Me: Hey, that reminds me. Where can I get blank mini-dvs?
Clerk #3: Oh, they're really hard to find.
Me: Why? Do you hide them or something?

At least Clerk #3 didn't just stare at me, but got my humor. He did help with the security camera questions. Only after I'd left, though, did I realize that he'd never actually answered my question about the mini-dvs. Figures.

Some days, leaving the house just isn't freaking worth it.

Date: 17 Feb 2010 10:55 pm (UTC)
dharma_slut: They call me Mister CottonTail (Default)
From: [personal profile] dharma_slut
yay for Frys, huh? I have a bunch of similar stories. Because if you cant afford to pay top dollar, you can't afford good customer service. or something.

Date: 18 Feb 2010 05:35 am (UTC)
quillaninc: Quill + distractions = never ending works in progress (Default)
From: [personal profile] quillaninc
You humoured me out of hiding :D

"Me: Hey, that reminds me. Where can I get blank mini-dvs?
Clerk #3: Oh, they're really hard to find.
Me: Why? Do you hide them or something? "

You. Are. AWESOME!

Whatever happened to the days you could go into a store's section, and they'd actually know about the products in store? Surely I'm not that old?

Date: 18 Feb 2010 07:11 am (UTC)
windsorblue: (chief - sniffing glue)
From: [personal profile] windsorblue
Sadly, the one thing that really surprised me about this post is that you actually found someone to wait on you at Fry's who was not standing behind the cash registers.

Date: 19 Feb 2010 04:59 am (UTC)
From: [personal profile] ktoth04
If you can find the model info I can send you the right card's amazon link.