"Does this make sense to anyone, or am I alone in my corporate sense of why I think LJ/6A needs to start firing some people? "
Nope, I'm totally with you. In fact, on that last biz post I specifically commented saying that they needed to have a separate icon or something for employee journals.
I think that at some point I've even been caught in one of the news announcements (not in the past few kerfluffles, but way before) when someone talked to me, and I thought they were just Joe Schmoe (because hello, public board, how the hell am I to know?) and expressed polite disbelief that what they said was true, and they came back with some version of, "Actually, I work for LJ." It's ridiculous that they assume that we know them from Adam. It's something, I think, that's held over from when everyone was just peeps. Then I could understand the confusion: there were no corporate sockpuppets, only people who were volunteering, and if they forgot to mention that they were actually on Abuse or whatever, well, they're volunteers or not-well-paid folks who are doing this for the love of it. I could understand. But now? Now I expect professionalism. If they want to treat us like customers rather than friends, then treat us like customers and use a little tact and information, not this cobbled-together mishmash that just makes them look like they don't know what they're doing.
no subject
Date: 9 Aug 2007 03:19 am (UTC)Nope, I'm totally with you. In fact, on that last biz post I specifically commented saying that they needed to have a separate icon or something for employee journals.
I think that at some point I've even been caught in one of the news announcements (not in the past few kerfluffles, but way before) when someone talked to me, and I thought they were just Joe Schmoe (because hello, public board, how the hell am I to know?) and expressed polite disbelief that what they said was true, and they came back with some version of, "Actually, I work for LJ." It's ridiculous that they assume that we know them from Adam. It's something, I think, that's held over from when everyone was just peeps. Then I could understand the confusion: there were no corporate sockpuppets, only people who were volunteering, and if they forgot to mention that they were actually on Abuse or whatever, well, they're volunteers or not-well-paid folks who are doing this for the love of it. I could understand. But now? Now I expect professionalism. If they want to treat us like customers rather than friends, then treat us like customers and use a little tact and information, not this cobbled-together mishmash that just makes them look like they don't know what they're doing.