3 Mar 2013

kaigou: Edward, losing it. (1 Edward conniption)
I manage/design/dev an NFP's site for their annual festival. Last year the traffic was MASSIVE, and we nearly shut down the servers. I told the NFP we'd need to switch to a REAL hosting service, one with mirrored servers who could handle a million hits in the course of eight hours.

Well, they waffled and put it off, and were like, oh, yeah, but still. I ran into issues with the service in October, November, and December, and said, no, we really need to switch. They finally got around to dealing with it early January. After some deliberation, I suggested Dreamhost to them -- should've gone with my own isp, 1and1, even if it's more expensive & doesn't have NFP breaks, WHATEVER -- and it was hell doing the step-by-step process to switch hosting.

EXCEPT. The domain reg company WOULDN'T TRANSFER THE DOMAIN. Even when the domain owner paid $15 and faxed in info to update her email (whut!?), and talked to them ON THE PHONE and when we'd put the request through from Dreamhost, it'd get denied. WHUT!? We tried twice, and finally the NFP was all, oh, we can't deal with this right now, it'll be fine.

Hello, it's 830am on the day of the festival, DO YOU KNOW WHERE YOUR SITE IS.

It's down. Crashed. Gone. Unobtainable. Error establishing a database connection KTHXBAI.

stab stab stab stabbity stab stab )

CAPLOCKS OF RAEG DOES NOT EVEN BEGIN TO DESCRIBE ME RIGHT NOW IDE

ETA: guy messages me on facebook.

Guy: Hi, I'm a manager at [largest server-farm hosting company in city]. Looks like you're having trouble with your hosting. Get in touch with me, we'd love to help out!

Me: NOT NOW JAMES WE'RE BUSY.

(no, actually, I was nicer than that but the general ALL CONNECTIONS BUSY PLEASE TRY AGAIN IN A FREAKING WEEK was probably pretty clear.)

whois

kaigou: this is what I do, darling (Default)
锴 angry fishtrap 狗

to remember

"When you make the finding yourself— even if you're the last person on Earth to see the light— you'll never forget it." —Carl Sagan

October 2016

S M T W T F S
      1
2345678
91011 12131415
16171819202122
23242526272829
3031     

expand

No cut tags